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Sales reps are trained to sell, not to inform. Here is how to evaluate a VoIP provider using only...


I have sat in on over 100 VoIP vendor evaluations. Most companies spend weeks going back and forth.....


I have sat on both sides of the VoIP procurement table — as a consultant advising buyers, and as a.....


Last year, a manufacturing client of mine had to halt an entire production line for three days. The....


After shortlisting VoIP vendors 40+ times for enterprise clients, I created a standardised template....


I have negotiated 150+ VoIP contracts on behalf of UK businesses. Here are the 7 negotiation tactics...