9 Customer Review Request Templates That Get More Reviews

A customer review request is a simple prompt that asks a satisfied customer to share their experience online, usually by text, email, or a quick in-person script. The secret is timing: ask right after a clear win, after the outcome is confirmed, or within a day while it is fresh. Keep the message personal, short, and optional, and include one direct link. Avoid pressure (like asking for five stars) and never gate or buy reviews. If customers do not know what to write, add one short prompt about what to mention, such as communication, cleanliness, or being on time.

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