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Serguey ShinderSep 19, 2026 • 2 min read
The Outage Ran for Two Hours Before It Had a Name
Our order capture service began failing intermittently at twelve minutes past eight on a Tuesday. It...
#sergueyshinder#itoperations#incidentmanagement#itsm
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Serguey ShinderSep 22, 2026 • 2 min read
Sixty Automated Jobs Kept Running While the System Was Down
A storage controller failed on a Tuesday afternoon and took our order system down for five hours. Th...
#sergueyshinder#automation#devops#incidentmanagement
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Yathartha ShekharSep 24, 2026 • 4 min read
Migrating Off Opsgenie Before Sunset: A Regen Walkthrough
Opsgenie sales ended June 2025 and it shuts down April 5, 2027. How to move on-call schedules and es...
#opsgenie#migration#oncall#incidentmanagement
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Yathartha ShekharSep 22, 2026 • 6 min read
10 Best Open-Source On-Call Management Tools
A practical, honest comparison of 10 open-source on-call and alerting tools you can self-host, inclu...
#oncall#opensource#incidentmanagement#selfhosted
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GoldenGlobalHawksSep 20, 2026 • 4 min read
Ejection is not resolution: the perimeter security gap that killed a college student
A nightclub ejection moved a conflict to a parking lot with no cameras, no staff, no protocol. Here'...
#security#operations#incidentmanagement#nightlife
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Hive80-labSep 19, 2026 • 1 min read
The 5-Minute Rule That Kills Paging Burnout
The 5-Minute Rule That Kills Paging Burnout Every escalation tree fails the same way:...
#devops#sre#oncall#incidentmanagement
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