Originally published on AI Tech Connect.
What changed on 11 September Salesforce stopped selling Agentforce as a toolkit and started selling it as a staff roster. Seven agents, seven first names, seven job descriptions. Casey answers customer service. Paige covers IT and HR. Carter works commerce. Hunter does outbound sales. Marshall runs supply chain. Piper handles inbound pipeline. Fin owns customer experience. If you have ever written an org chart, the shape is familiar on purpose. Six are generally available — Casey, Paige, Carter, Marshall, Piper and Fin. You can licence and deploy them. Hunter is a pilot, and it is the first agent on a new long-horizon runtime that pursues goals over weeks rather than a single session. This is the one genuinely new capability in the announcement. Nothing here is a new data layer. All seven…
