Attackers hit tools like PaperCut first because those tools are trusted, internet-facing more often than IT realizes, and almost never on anyone's patching priority list. The fix isn't a bigger firewall. It's knowing which "boring" internal apps you're running and treating them like the front door they actually are.
What happened with PaperCut, in plain terms
PaperCut is print management software used by thousands of organizations to control who can print what, and how much it costs. It's the definition of unglamorous IT plumbing. That's exactly why it became a headline: serious vulnerabilities in PaperCut's server software were exploited by ransomware operators to gain an initial foothold inside networks, then move laterally to more valuable systems. Government advisories, including from CISA (the Cybersecurity and Infrastructure Security Agency), flagged active exploitation and urged organizations to patch immediately.
Nothing about PaperCut itself is unusual. Print servers, license managers, backup consoles, VPN (Virtual Private Network) appliances, internal wikis: these are the tools nobody demos to the board, nobody threat-models, and nobody remembers exists until something breaks. That's the pattern worth paying attention to, not the specific product name.
Why "boring" internal apps get hit first
Attackers aren't picking targets based on how exciting the software is. They're picking based on three things:
Trust level. Internal apps often run with elevated privileges. A print server frequently has domain-level access to talk to every printer and print queue on the network.
Exposure you forgot about. Many of these tools were set up years ago by an admin who's since left, sometimes with remote or web-based admin consoles left reachable from outside the network "temporarily."
Low monitoring, low patching. Nobody watches a print server's logs. Nobody schedules its updates. It sits there, working fine, until a vulnerability is found. Then it sits there, still working fine, but now compromised.
Put together: a vulnerability in a system nobody's watching, with more access than it needs, that nobody patched. That's not bad luck. That's the profile attackers scan for.
A one-week checklist: find your own PaperCut
You don't need a full audit to make real progress. Set aside a few hours this week and work through this:
List every internal-facing app with an admin web console. Print management, backup software, network monitoring tools, license servers, old intranet portals. If it has a login page, it's on the list.
Check what's reachable from outside your network. For each item, confirm whether it's actually restricted to internal access or accidentally exposed. Anything with a public IP and a login page is a priority.
Ask "who owns this?" If nobody can answer in under a minute, that's a red flag. Unowned systems don't get patched.
Check the vendor's advisory page for each tool, once. Most vendors publish security bulletins. A ten-minute check now beats finding out from a ransomware note later.
Apply this decision rule: if a system is both internet-reachable and running with elevated network permissions, patch it within days of any vendor advisory, not on your normal quarterly cycle.
This kind of inventory-and-triage work is exactly what a structured vulnerability assessment and penetration test is designed to surface, instead of relying on someone remembering to check.
The objection: "We can't patch everything immediately"
Fair. Most IT teams are short-staffed, and patching production systems carries its own risk of breaking something. Two realistic fallbacks if immediate patching isn't possible:
Restrict exposure first, patch second. If you can't patch a vulnerable admin console today, you can usually take it off the public internet today: put it behind a VPN or restrict it to internal IP ranges. That single step closes off the most common exploitation path while you plan the patch.
Segment the blast radius. If a print server or similar tool doesn't need domain admin-level access to do its job, it shouldn't have it. Reducing its permissions won't stop an intrusion, but it limits what an attacker can do once they're in.
If your team doesn't have the bandwidth to track vendor advisories and triage this kind of risk on an ongoing basis, that's a program gap, not a one-time task. That's the problem managed security and virtual CISO support exist to close.
Treat "boring" as a category, not a one-off fix
The lesson from PaperCut isn't "patch PaperCut." It's that any internal tool can become the entry point, and the ones most likely to be missed are exactly the ones that feel too unimportant to review.
The fix is a habit: inventory internal apps, check exposure, confirm ownership, and treat vendor advisories for infrastructure tools with the same urgency as advisories for your core business software.
If you'd like a second set of eyes on what's quietly exposed in your environment, our free security review is a low-friction way to start. No pressure, just a clear picture of where you stand.
Originally published at sheersafe.com
