QA has screenshots. Frontend can't reproduce. Backend can't find the request. A 5-minute bug...
QA has screenshots.
Frontend can't reproduce.
Backend can't find the request.
A 5-minute bug turns into a 3-hour investigation.
After dealing with this problem repeatedly, I built a tool to capture and export HTTPS traffic directly from mobile devices.
Along the way I learned that most debugging delays aren't caused by bugs.
They're caused by missing context.
https://moniproxy.com/blog/why-mobile-bugs-take-days-to-reproduce
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