If you run a travel agency and you're weighing the Aiinak AI Sales Agent vs Zoho SalesIQ, you're really comparing two different philosophies. One is an autonomous AI sales rep that works your pipeline like a junior SDR. The other is a visitor-tracking and live-chat platform with AI bolted on. Both can move the needle for travel sellers — but they solve different problems, and picking the wrong one wastes a quarter.
I've spent the last year benchmarking AI sales agents against human SDRs and traditional chat platforms across small and mid-sized travel agencies (think 5-50 seat shops selling FIT itineraries, group tours, and corporate travel). The numbers don't lie, but they also don't fit on a feature matrix. Here's what the data actually shows.
What Each Tool Actually Does (No Marketing Fluff)
Zoho SalesIQ is a website engagement platform. Its core job: track visitors on your site, fire chatbots based on triggers, route warm visitors to human agents, and feed that activity back into Zoho CRM. The AI piece — Zia — handles intent classification, basic Q&A, and visitor scoring. It's good at what it does. Travel agencies use it to catch the person reading your Patagonia trekking page at 11pm and offer them a chat.
The Aiinak AI Sales Agent is something else entirely. It's an autonomous agent that runs outbound: scrapes prospect lists, writes personalized cold emails, sends LinkedIn touches, qualifies replies, books discovery calls on your calendar, and updates your CRM after every interaction. It doesn't sit and wait for someone to land on your site. It hunts.
So the honest first question isn't "which is better." It's: do you need inbound conversion or outbound generation? Most travel agencies need both, but in different proportions. A leisure agency dependent on Google traffic might lean inbound. A corporate travel firm chasing 50-employee accounts is starving for outbound.
Feature Comparison: Where Each Wins
Let me lay this out clearly. I'll be the first to say Zoho SalesIQ has real strengths that Aiinak doesn't try to compete with.
CapabilityAiinak AI Sales AgentZoho SalesIQAutonomous outbound email & LinkedInYes — core functionNoLive website chatNoYes — strongVisitor tracking & heatmapsNoYes — matureAI lead qualificationConversational, multi-turnRule + intent based (Zia)Auto meeting bookingYes, with calendar syncVia integrationCRM auto-update post-interactionNative to Salesforce, HubSpot, PipedriveNative to Zoho CRMPersonalized follow-up sequencesYes — agent decides cadenceTemplated sequences onlyMobile SDK for in-app chatNoYesWhatsApp & messaging channelsLimitedStrong (WhatsApp, FB, Telegram, Instagram)Pricing entry point$499/agent/month~$10-25/operator/monthDeployment time2-5 days for outbound playbook1-2 days for chat widgetZoho SalesIQ wins on multichannel inbound, mobile coverage, and raw price-per-seat. If your booking funnel is "traffic lands on site → chat → human closes," SalesIQ is genuinely well-built for that. Travel agencies running paid search ads to specific destination pages get measurable lift from a SalesIQ chat trigger.
Aiinak wins decisively on autonomous outbound and pipeline depth. If your bottleneck is "we don't have enough leads in the funnel" rather than "we don't convert traffic well," a chat tool won't help you. You need an agent that prospects.
Pricing Honesty: $499 vs $25 Isn't a Real Comparison
Here's where buyers get tripped up. Zoho SalesIQ starts cheap — Free, then around $10/operator/month for Basic, scaling to $25 for Enterprise. Aiinak AI Sales Agent starts at $499/month per agent. That's a 20x gap on paper, and travel agency owners with thin margins flinch at it.
But the comparison is wrong. SalesIQ replaces (or augments) a chat widget. Aiinak replaces a sales development rep. A junior SDR in the US runs $55,000-$75,000 fully loaded; in lower-cost regions, $20,000-$35,000. Even at $35K, that's roughly $2,900/month. The Aiinak agent at $499 is 17% of that cost — and works nights, weekends, and through travel trade show seasons when human SDRs are out of the office.
If you're a 3-person travel agency owner who personally handles all outbound, Aiinak's value is freeing 15-25 hours of your week. If you're a 30-person corporate travel agency with two SDRs already, Aiinak typically replaces one and accelerates the other — the math changes again.
The honest take: don't compare Aiinak's price to SalesIQ's price. Compare Aiinak's price to your current SDR cost or your own time, and compare SalesIQ's price to whatever you're spending on chat (Drift, Intercom, etc).
AI Capabilities: The Gap Is Wider Than It Looks
This is where the comparison stops being apples-to-apples. Zoho's Zia is competent at what it's scoped to do: classify visitor intent, suggest replies to operators, run basic chatbot flows, surface anomalies in pipeline data. It's solid mid-tier AI that gets the job done for inbound.
The Aiinak agent operates at a different level because the task is different. It reads a prospect's company website, infers what kind of travel they likely book (corporate vs leisure vs MICE), drafts a custom opening line, sends it, parses replies that might say "send me info about your group rates for our 80-person Lisbon offsite," and books a meeting on the right calendar. Multi-step reasoning across emails, attachments, calendar invites, and CRM fields.
I've watched it handle a thread where a prospect replied with five conditional questions about a Japan FIT package — the agent answered four directly with accurate destination knowledge, flagged one for human review (visa logistics for a Brazilian passport-holder), and still moved the meeting forward. That's not chatbot work. That's agent work.
Where Aiinak gets it wrong: about 1 in 8 emails it sends needs a human nudge before going out. Cold-tone calibration on luxury travel prospects is the most common miss — the agent sometimes writes too transactionally for a $40K honeymoon shopper. We have a review queue for this. It's not autopilot, it's autonomous-with-oversight. Anyone telling you AI sales agents need zero supervision is selling you something.
Deployment Time and Integrations: What to Expect
Zoho SalesIQ deploys fast. Drop a JS snippet on your site, configure triggers, you're live in a day. If you're already in the Zoho ecosystem (CRM, Books, Desk), the integration is essentially zero-work. For travel agencies running on Zoho CRM, this is a real advantage and shouldn't be dismissed.
Aiinak takes longer because the work is bigger. Plan for 2-5 days to deploy a meaningful outbound playbook: ICP definition, source lists, sequence templates, calendar links, CRM field mapping, and a review week before letting it run unsupervised. Most travel agencies rush this and regret it. The agent that prospects with a vague ICP wastes credits and burns your sender domain reputation.
On integrations: Aiinak connects natively to Salesforce, HubSpot, and Pipedrive. SalesIQ connects natively to Zoho CRM and has integrations to most major platforms but the Zoho-stack experience is its sweet spot. If your travel agency runs HubSpot, Aiinak's integration depth is meaningfully better — bidirectional sync, automatic activity logging, and pipeline forecasting visible to your sales managers.
One quiet detail travel agencies miss: GDS and booking platform integrations (Sabre, Amadeus, Travelport) aren't native to either tool. You'll need middleware (Zapier, Make, or custom) to push booking data into either system. Anyone telling you it's plug-and-play is glossing over a real engineering task.
Support and Real-World Reliability
Zoho's support is what you'd expect from a company with 100M+ users — extensive documentation, a knowledge base that actually answers questions, community forums, and tiered support that's responsive on paid plans. The Zoho ecosystem advantage is real: one vendor, one bill, one support relationship.
Aiinak is a younger company. Support is more hands-on for that reason — a deployment specialist typically works with you for the first two weeks, and the response time on issues averages under four hours during business hours based on what I've seen with travel agency customers. The tradeoff: less self-serve documentation breadth, more direct human help. If you want to figure things out yourself at 2am, Zoho's the easier ride.
Which One Should Your Travel Agency Pick?
Honestly, this isn't a head-to-head fight. The right answer depends on your bottleneck.
Pick Zoho SalesIQ if: your travel agency gets meaningful website traffic, you're losing visitors who don't engage, you already use Zoho CRM, your conversion problem is at the inbound stage, or your budget caps you under $200/month for sales tools. SalesIQ is also the right call for B2C leisure agencies where most decisions happen on your site and WhatsApp matters.
Pick Aiinak AI Sales Agent if: your bottleneck is lead volume not conversion, you sell B2B (corporate travel, MICE, group tours), your prospect list is built and you need someone to work it, you're considering hiring an SDR but the cost feels heavy, or you want to scale outbound without scaling headcount. Travel agencies chasing corporate accounts get the most value here — those deals are worth $50K-$500K and justify dedicated outbound effort.
And here's the underrated answer: many agencies run both. SalesIQ for inbound chat capture, Aiinak for outbound generation. They don't compete for the same workflow. Total cost lands around $520-$540/month combined — still well under one SDR salary.
If you want to test the outbound side, you can Deploy Sales Agent with a 30-day pilot scoped to a single segment (say, mid-market companies in your home city booking offsites). Run it parallel to your existing process, measure meetings booked and pipeline created, and decide based on numbers, not vibes. That's how every travel agency I've worked with has made this call without regretting it.
Originally published on Aiinak Blog. Aiinak is an AI agent platform that runs your entire business — deploy autonomous agents for Sales, HR, Support, Finance, and IT Ops.
