Salesforce Headless 360 is here. If you missed the TDX 2026 keynote last week, this was the big announcement - and it's going to change how every Salesforce team works, whether you're a developer, an admin, or somewhere in between.
Let me break down what Headless 360 actually means, why Salesforce made this shift, and what you should be doing about it right now.
What Exactly is Headless 360?
Think of traditional Salesforce as a restaurant where you can only eat at the counter. The food (your data, workflows, and business logic) is great, but you have to interact with it through that one specific interface - the Salesforce UI.
Headless 360 rips out that limitation. It exposes the entire Salesforce platform - your data, your automation, your compliance controls - as APIs, MCP tools, and CLI commands. AI agents and external tools can now interact with your org without ever opening a browser.
Salesforce dropped over 60 new MCP (Model Context Protocol) tools and 30+ preconfigured coding skills as part of this release. That's not a minor update. That's a fundamental rethinking of how you build on the platform.
For anyone still getting up to speed on MCP and how it connects to the broader Salesforce ecosystem, salesforcedictionary.com has some solid breakdowns of the key terms you'll want to know.
Why Salesforce Made This Move Now
The timing isn't accidental. Salesforce has been pushing Agentforce hard since late 2024, and Headless 360 is the infrastructure play that makes the whole "Agentic Enterprise" vision actually work.
Here's the thing - you can't have autonomous AI agents doing meaningful work if they need to click through a UI like a human would. Agents need programmatic access to data and business logic. That's what Headless 360 delivers.
Marc Benioff has been calling this the shift from "Software as a Service" to "Services as Software." It sounds like marketing speak, but there's substance behind it. Instead of humans using software tools, you're now building digital workers that execute services on your behalf.
The other driver? Developer experience. Salesforce developers have been asking for better tooling outside the browser for years. With Headless 360, you can now build Salesforce apps using Claude Code, Cursor, Codex, Windsurf - basically whatever IDE you already prefer. Every Developer Edition org now includes Agentforce Vibes (a cloud-hosted VS Code environment) with Claude Sonnet as the default coding model, plus hosted MCP servers, all free.
Agentforce Vibes 2.0: Vibe Coding on the Platform
This is probably the most fun part of the announcement. "Vibe coding" is the idea that you describe what you want in plain English, and an AI assistant generates the working code. It's been gaining traction across the dev world, and Salesforce just made it a first-class citizen on the platform.
Agentforce Vibes 2.0 is a Salesforce-tailored AI development environment. It understands your org's metadata through the Unified Catalog, supports multiple models (Claude Sonnet 4.5 is the default, but you can swap in GPT-5 or Salesforce's own models), and generates code across React, LWC, and Apex.
I've been experimenting with it for a few days now, and honestly? It's impressive for Flow-to-Apex conversion and scaffolding LWC components. You describe what you need, it generates the code, and you iterate from there. It's not going to replace experienced developers, but it dramatically speeds up the initial build phase.
The Agentforce Labs Quickstart feature is particularly slick - you get instant Agentforce access from your own IDE without any org provisioning or setup. Connect and start building in minutes.
If you're exploring these new tools, I'd recommend bookmarking salesforcedictionary.com as a quick reference. The terminology around Agentforce, MCP, and vibe coding can get confusing fast, and having a reliable glossary saves a lot of Googling.
Agent Broker and Multi-Agent Orchestration
The other major piece of TDX 2026 was Agent Broker, which went into beta this month. Agent Broker handles multi-agent orchestration - basically, it lets you build a team of specialized AI agents that collaborate on complex tasks.
Here's how it works in practice: instead of building one monster agent that tries to handle everything, you create a Manager Agent that receives incoming requests and delegates to specialist agents. A customer contacts you with a billing question and product feedback? The Manager Agent reads the message, sends the billing part to a Finance Agent, routes the product feedback to a Product Agent, collects both responses, and sends back a unified reply.
Agent Script - a new feature within Agent Broker - brings "guided determinism" to this process. You define fixed handoff rules (the deterministic part) while the LLM handles the reasoning within each agent (the autonomous part). It's the right balance between control and flexibility.
The visual authoring canvas for Agent Broker hits GA in June 2026, which will make building these multi-agent workflows much more accessible for admins and architects who aren't comfortable writing code.
What This Means for Admins
I know some admins are reading this and thinking, "Great, another developer-focused announcement." And yeah, Headless 360 is primarily a developer story right now. But here's what you need to understand: everything you've built - your flows, your data models, your permission structures - is now agent-accessible.
That's actually good news. Your configuration work hasn't been deprecated; it's been amplified. The flows you built are now actions that agents can trigger. The validation rules you set up are now guardrails that agents respect. Your work matters more, not less.
But it also means you've got new responsibilities. You need to think about which workflows should be agent-accessible and which shouldn't. You need to define the guardrails. You'll need to understand how MuleSoft Agent Fabric's governance controls work, including concepts like Trusted Agent Identity (where agents execute actions using specific user permissions) and LLM Governance (which standardizes token management and compliance).
If some of these terms are new to you, salesforcedictionary.com is a great place to start building that vocabulary.
Getting Started: Your Next Steps
Don't just read about this stuff - go try it. Here's what I'd recommend:
First, spin up a Developer Edition org if you don't have one. Salesforce included Agentforce Vibes and MCP servers in every Dev Ed org for free. There's no reason not to experiment.
Second, pick one existing workflow in your current org and think about how an agent could improve it. Start small - maybe it's a case routing flow or a lead qualification process.
Third, get familiar with MCP. It's the protocol that makes Headless 360 work, and it's going to be as fundamental to the Salesforce ecosystem as REST APIs are today.
Fourth, if you're a developer, try connecting your preferred IDE to a Salesforce org using the new MCP tools. The experience of building Salesforce apps outside the browser is honestly refreshing.
And finally, keep an eye on Agent Broker's GA in June. That's when multi-agent orchestration becomes accessible to a much wider audience, and I expect we'll see some really creative implementations emerge.
The Salesforce platform just got a lot more open. Whether you're excited or nervous about that probably depends on your comfort level with change. But either way, Headless 360 isn't optional knowledge anymore. It's the direction the entire ecosystem is heading.
What are your thoughts on Headless 360? Have you started experimenting with Agentforce Vibes or the new MCP tools? Drop a comment below - I'd love to hear what you're building.
