Every VoIP provider claims to save you money. We decided to prove it with data from 12 real DialPhone customers. No cherry-picking — these are consecutive deployments from Q1 2026, presented with actual figures.
The 12 Cases
| # | Industry | Users | Old Cost/mo | DialPhone/mo | Savings/mo | Savings % | Break-Even |
|---|---|---|---|---|---|---|---|
| 1 | Solicitors (Bristol) | 35 | £1,650 | £840 | £810 | 49% | 2.1 months |
| 2 | Recruitment (Leeds) | 12 | £890 | £288 | £602 | 68% | 1.1 months |
| 3 | Accounting (Birmingham) | 28 | £1,480 | £672 | £808 | 55% | 1.8 months |
| 4 | Estate Agency (London) | 22 | £1,340 | £528 | £812 | 61% | 1.5 months |
| 5 | Construction (Manchester) | 45 | £2,400 | £1,080 | £1,320 | 55% | 2.3 months |
| 6 | Insurance Broker (Edinburgh) | 18 | £1,100 | £432 | £668 | 61% | 1.4 months |
| 7 | Dental Practice (Cardiff) | 8 | £520 | £192 | £328 | 63% | 1.2 months |
| 8 | IT Consultancy (Reading) | 15 | £680 | £360 | £320 | 47% | 2.8 months |
| 9 | Marketing Agency (Manchester) | 50 | £3,945 | £1,200 | £2,745 | 70% | 0.8 months |
| 10 | Logistics (Midlands) | 65 | £4,200 | £1,560 | £2,640 | 63% | 1.9 months |
| 11 | Financial Advisers (London) | 20 | £1,250 | £480 | £770 | 62% | 1.6 months |
| 12 | Architecture Firm (Glasgow) | 14 | £780 | £336 | £444 | 57% | 1.7 months |
Aggregate Statistics
| Metric | Value |
|---|---|
| Average monthly savings | £1,022 |
| Average savings percentage | 59% |
| Average break-even | 1.7 months |
| Minimum savings | 47% (IT consultancy — already had competitive deal) |
| Maximum savings | 70% (marketing agency — heavily overcharged) |
| Companies that saved money | 12/12 (100%) |
| Average 3-year net savings | £34,900 |
Every single company saved money. The range was 47-70%, averaging 59%. Not one company paid more after switching.
Common Patterns
Pattern 1: Companies paying separately for call recording saved the most (avg +8% extra savings)
Pattern 2: Companies with PRI circuits saved more than companies on SIP trunks (legacy PRI = most overpriced)
Pattern 3: Companies with remote workers saved additionally on mobile twinning fees (£4-8/user/month eliminated)
Pattern 4: Break-even was under 3 months for all 12 companies. Under 2 months for 9 of 12.
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