Most AI automation guides tell you to "just connect the API" like that means something to a salon owner.
This is the actual process.
Step 1: Write the Rules File
Before any technology, write down how your business communicates. What tone. What questions get what answers. What gets escalated to a human.
90 minutes of thinking here saves 90 days of fixing later.
Step 2: Pick Your Channels
Where do your customers message you? WhatsApp? Instagram? Telegram? Email?
Pick the top 2 to 3 channels. Don't try to automate everything at once.
Step 3: Deploy and Test
Set it up. Send test messages. Break it intentionally. Fix it.
The first version will be wrong. That's normal. The rules file gets edited 3 to 4 times in the first week.
Step 4: Monitor Week One
Watch every conversation for the first 7 days. The bot will handle 70% perfectly. The other 30% tells you what rules to add.
By week two it handles 90%. By month two you forget it's there.
Full guide at automatyn.co
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